Answers for confident trading

You spend one token to unlock a listing and start a chat. Tokens keep seller inboxes signal-rich and are only charged when you open a new conversation.

After you spend a token and send your first message, the seller has 24 hours to reply. If they don't, the token automatically returns to your wallet—no support ticket needed.

No. Tokens stay in your balance until you use them to unlock a listing.

Meet in person whenever possible and inspect items before paying. If you arrange shipping, use a tracked method and keep payment receipts inside the Realist chat for easy reference.

Open the listing and use “Report listing.” You can also email support@realist.app for urgent escalations.

Verification keeps conversations safe for sellers. Once verified, you can unlock listings, message sellers, and publish your own items.

Use bright cover photos, include 3–5 clear angles, and add a short highlights list. Accurate pricing and a concise description help sellers respond faster.

Yes. Suggest a public meetup spot in chat. If you need delivery, share a preferred window and any building instructions up front.

Realist doesn't generate labels yet. If you ship, pick a carrier with tracking and drop the tracking link inside chat so both parties can reference it.

Send a polite follow-up in chat. If there's no movement, you can end the conversation. Buyers keep their token if the seller never replies within the 24-hour response window.